Gold Crystal Butterfly

Delivery

FREE Delivery in the UK

We offer free delivery throughout the UK.

We aim to deliver your order as soon as possible, and are very efficient at dispatching on time. You will almost certainly receive your order within 7 to 10 days unless different delivery times are indicated within the product descriptions (even taking weekends and bank holidays into account). However we cannot be held accountable for things that are outside of our control, such as postal strikes or exact timing of delivery. International orders are generally received within 15 days, but please contact for surcharge rates. All products are dispatched via private courier or the post office and must be signed for. Non Arrival In the unlikely event that you do not receive the goods within 7 to 10 working days you must contact us immediately to inform us. We cannot accept claims for additional items after that time.

Orders from countries outside of the United Kingdom and Ireland will need to contact us on 01865 686393 to establish a price for the dispatch of the goods.

Customise

At Ashes & Urns, we believe in celebrating the unique life of every individual. At the checkout, for selected products, you can upload your own favourite photographs, scanned drawings, other images or artwork to create a completely personal design for a loved one.

If you would like a very special design which requires more complex ideas rather than simply photographs, please call our design team on 01865 686393 and let them help you.

PLEASE NOTE: The option to customise is NOT AVAILABLE for 'Crystal Keepsakes', 'Bio Urns' and 'Traditional Urns'.